We believe homeowners deserve total transparency. Here's exactly what happens at every stage of your basement waterproofing project — no mysteries, no pressure, no surprises.
Every project follows this proven sequence — from the moment you call to long after we pack up our equipment.
It starts with a phone call and ends with real answers. We schedule a convenient time to visit your property, walk through the basement with you, and inspect the foundation from the inside out. You'll never pay a cent for this.
After the assessment, we prepare a clear, itemized written proposal outlining the recommended solution, scope of work, materials, and pricing. We'll walk you through it — explaining exactly what we're recommending and why — with zero pressure to sign.
Once you're ready to proceed, we schedule the project at a time that works for you. Before the crew arrives, we'll walk you through how to prepare the work area and let you know what to expect — including timeline, access needed, and any temporary disruptions.
Our trained crew executes the approved scope of work with precision — whether that's crack injection, interior drainage installation, Duraflex membrane application, or exterior excavation. We work efficiently and keep you informed at every stage.
Before we consider the job complete, we conduct a thorough final inspection and walk you through everything that was done. We show you the waterproofing system, explain how it works, cover maintenance tips, and hand over your written warranty documentation.
Our commitment to you doesn't end when the invoice is paid. If you have questions about your system down the road, or if something covered by our workmanship warranty needs attention, we're one call away. We stand behind our work — for the long term.
The right solution depends on your situation. Here's a breakdown of the systems we install and typical project timelines.
A channel is installed at the perimeter of your basement floor to collect and redirect water to a sump pit. Works with any foundation type. Minimal landscaping disruption.
Excavation around the foundation allows us to apply Duraflex membrane directly to the exterior wall and install new weeping tile and drainage board. The gold standard.
Polyurethane or epoxy is injected under pressure into cracks to create a permanent, flexible seal from inside the basement. No excavation required.
We install primary submersible sump pumps and battery backup systems to automatically eject collected groundwater from your basement 24/7.
Applied to exterior or interior foundation walls, Duraflex creates a rubberized waterproof barrier that flexes with the structure and resists hydrostatic pressure.
New or replacement perforated drainage tile around the foundation footings, bedded in clear stone, redirects groundwater away from the structure permanently.
Call us to book your free, no-obligation site assessment. We'll come out, walk through the situation with you honestly, and give you a clear written proposal.
📞 (519) 278-5002Monday–Friday, 8am–6pm